Does a protected forwarder still forward mail?

Yes. Mail is delivered exactly as before. Protection only hides the forwarder's details and messages inside your Vend account until you confirm your password.

Is it a separate PIN?

No. It's your account password, so there's nothing new to remember. If you signed up with Paced Email or LinkedIn and never set a password, use “Forgot password?” to create one.

Do I have to enter my password every time?

No. One confirmation unlocks all your protected forwarders. They lock again after 30 minutes away, or straight away when you choose Lock now.

Can I protect a sub-address on its own?

Protection applies to the whole forwarder, including every sub-address that arrives through it.

What happens if I transfer a protected forwarder?

Protection is switched off for the new owner. It's your choice, not theirs, so they start with a normal forwarder and can protect it themselves.

Is it included in my plan?

Yes. Password-protected forwarders and two-factor sign-in are included on every plan and on lifetime accounts.

Feature

Security that doesn't stop at your login

Signing in keeps strangers out of your account. Password-protected forwarders go a step further, keeping the aliases that matter most locked even while you're signed in, so a borrowed laptop or a screen left open doesn't give everything away.

Messages to protected forwarders are hidden until you unlock them. Unlock →

Acme Store Your order has shipped — Track your parcel 09:41
Protected · health@vend.email 08:15
The Weekly Five things worth reading — This week's picks Oct 7

A protected forwarder in the mailbox. You can see that mail arrived, and when, but not who sent it or what it says.

Lock the forwarders that matter

Most aliases don't need guarding: newsletters, shop receipts, the address you gave a forum. A few are different. The one your doctor writes to, the one tied to a legal matter, the one a client sends contracts through. Turn on Password protected on those, and their details and messages stay hidden until you confirm your account password.

Mail keeps forwarding exactly as before. Protection only changes what can be seen and changed inside your Vend account.

Locked means locked everywhere

While a protected forwarder is locked:

Its page, recipients, description and tags are hidden behind your password
Its messages, attachments and replies can't be opened, and its rows in your mailbox show only which forwarder and when
It can't be edited, deleted or pointed at a new recipient
It's left out of searches, so a match can't hint at what's inside
It's left out of CSV exports, and skipped when you bulk delete or change recipients

One password, then out of your way

Confirm your password once and every protected forwarder unlocks together. They stay open while you're working with them and lock again after 30 minutes away. A banner tells you they're unlocked and until when, and Lock now closes them the moment you step away.

It's your normal account password, so there's no extra PIN to remember. Signed up with Paced Email or LinkedIn and never set one? Use “Forgot password?” to create it.

Two-factor sign-in

Protection guards what's inside your account; two-factor authentication guards the way in. Add an authenticator app to ask for a six-digit code after your password, with recovery codes in case your phone goes missing. Or register a security key and tap it to finish signing in.

What protection is, and isn't

Password protection is a lock inside the Vend app. It isn't end-to-end encryption, and it can't reach mail that has already arrived in your own inbox, so keep that inbox secured too. API tokens you create keep full access to your account, so treat them like passwords. And to keep the service safe for everyone, our support team can still access protected forwarders when investigating abuse.

Where it works

Password protection and two-factor sign-in are included on every plan and on lifetime accounts. Protect a forwarder from the Protection card on its page, and set up two-factor from Account security.